Frequently asked questions

Bridge OS is an Australian voice AI platform for phone-based workflows. It powers products and automations that make and receive calls on behalf of your organisation using your brand voice, vocabulary, and processes. Bridge Talent is the flagship product, built specifically for talent acquisition teams.

Yes - 100%. Bridge OS is headquartered in Sydney. All data processing, storage, and AI inference happens on Australian infrastructure. No data is sent offshore at any point. We're built for Australian compliance requirements from the ground up, not retrofitted.

Bridge OS uses advanced voice synthesis with Australian English models trained on local dialects and speech patterns. Response latency is under 400ms, so conversations flow naturally without awkward pauses. The best way to judge is to try a live test call yourself.

Bridge Talent is our flagship product for talent acquisition teams. It runs live voice screening calls, scores candidates against your custom rubrics, and delivers structured outputs that go beyond CV matching, including motivation, sentiment, enthusiasm, clarity, contradictions, and recommendation ready summaries.

Job ads are now swamped with polished, AI assisted applications and near perfect CVs, which makes static filtering much less reliable. Bridge Talent moves the evaluation into a live conversation, where it can measure motivation, sentiment, enthusiasm, clarity, inconsistencies, and role fit in ways a document alone cannot.

The average Bridge Talent screening call runs about 5 minutes - enough to cover key criteria without wasting the candidate's time. Call length is fully configurable based on your requirements and the number of screening questions.

Yes. Bridge Talent can handle both outbound and inbound calls. If a candidate misses the initial call, they can call back at a time that suits them - 24/7.

Yes. Bridge Talent includes AI footprint detection that helps identify responses that appear overly scripted, synthetic, or assisted. It is designed to give talent teams another useful signal alongside the live conversation, scorecard, and transcript, not a black-box verdict on its own.

We offer a REST API for custom integrations. If your platform isn't listed, reach out - we're adding new integrations regularly.

Most clients go live within a day. Setup involves configuring your brand voice, screening questions, and ATS integration. Our team handles the heavy lifting - you just review and approve.

All data is stored in Australian data centres. No data is transmitted offshore - not for processing, not for storage, not for analytics. This includes call recordings, transcripts, candidate data, and all metadata. We comply fully with the Privacy Act 1988 and Australian Privacy Principles (APPs).

Yes. You have full control over data retention policies. Recordings can be automatically deleted after a configurable period, or deleted on demand per candidate request. We support right of deletion requests in compliance with Australian privacy law.

TBD! For enterprise clients with high volumes, we offer custom pricing. Contact us for a quote tailored to your usage.

We offer a free live test call so you can experience Bridge Talent firsthand. For a full trial with your own branding and screening criteria, book a demo and we'll set up a pilot tailored to your use case.

TBD! Enterprise agreements with custom terms are available if preferred.